Contact & support

Contact us by phone, email or post for all enquiries about stamps, coins and collectables. Our phone line is open from 8:30am to 5:00pm Monday to Friday (excluding public holidays) and we aim to reply to all emails by 5:00pm the next business day.

Enquiry form

Complete the enquiry form and we'll respond to you by 5:00pm (NZST) the next business day.

Email

You can email us at collectables@nzpost.co.nz.

Phone

Within NZ: 0800 STAMPS (0800 782 677)

Outside NZ: +64 6 349 1234

Full contact list

We’ll take your call Monday to Friday 8:30am - 5.00pm (NZST) excluding public holidays.

Postal Address

Collectables & Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4540
New Zealand