Contact list

You can contact us by phone, email or post. Our phone line is open 8:30am to 5:00pm Monday to Friday, excluding public holidays. We aim to reply to email enquiries by 5pm the next working day.

General enquiries

Queries about stamp and coin collecting, customer accounts, orders and shipping.

Email

collectables@nzpost.co.nz

Phone

Within New Zealand:
(06) 349 1234
0800 STAMPS (0800 782 677)

Outside of New Zealand:
+64 6 349 1234

Fax

Within and outside of New Zealand:
+64 6 345 7120

Postal address

Collectables and Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4540
New Zealand

Physical address

Collectables and Solutions Centre
5 Church Place
Whanganui 4500
New Zealand


Kid's Club

Queries about joining the Kid's Club.

Email

stamphunter@nzpost.co.nz

Phone

Within New Zealand:
(06) 349 1234
0800 STAMPS (0800 782 677)

Outside New Zealand:
+64 6 349 1234

Fax

Within and outside of New Zealand:
+64 6 345 7120

Postal address

Collectables and Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4540
New Zealand

Physical address

Collectables and Solutions Centre
5 Church Place
Whanganui 4500
New Zealand


Media releases

Enquiries about any of our media releases.

Email

simon.allison@nzpost.co.nz

Phone

Within New Zealand:
(04) 496 4758
 

Outside New Zealand:
+64 4 496 4758

 

Postal address

Simon Allison
Head of Solutions Marketing, Stamps and Coins
New Zealand Post Limited
Private Bag 39990
Wellington 5045
New Zealand

 


 

Gifts

Queries about New Zealand artists and their unique art pieces sold by our REAL Aoteroa stores.

Auckland

Email

info@realaotearoa.co.nz

Phone

Within New Zealand:
(09) 309 7515

Outside of New Zealand:
+64 9 309 7515

Fax

Within and outside of New Zealand:
+64 9 309 5862

Physical address

REAL Aotearoa
62 Queen Street
Auckland 1010
New Zealand

Postal address

REAL Aotearoa
P O Box 106-200
Auckland 1010
New Zealand


Wellington

Email

info@realaotearoa.co.nz

Phone

Within New Zealand:
(04) 471 1561

Outside of New Zealand:
+64 4 471 1561

Physical address

REAL Aotearoa
1 Grey Street
Wellington 6011
New Zealand


Christchurch

Email

info@realaotearoa.co.nz

Phone

Within New Zealand:
(03) 341 6287

Outside of New Zealand:
+64 3 341 6287

Physical address (temporary location)

REAL Aotearoa
Upper Riccarton PostShop
Bush Inn Shopping Centre
20 Waimari Road
Christchurch
New Zealand