Contact & support

Contact us by phone, email or post for all enquiries about stamps, coins and collectables only. Our phone line is open from 8:30am to 4.30pm Monday to Friday (excluding public holidays) and we aim to reply to all emails by 4.30pm the next business day.

Enquiry form

Complete the enquiry form and we'll respond to you by 4.30pm (NZST) the next business day.

Email

You can email us at collectables@nzpost.co.nz.

Phone

Within NZ: 0800 STAMPS (0800 782 677)

Outside NZ: +64 6 349 1234

Full contact list

We’ll take your call Monday to Friday 8:30am - 4.30pm (NZST) excluding public holidays.

Postal Address

Collectables & Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4541
New Zealand