Contact list

You can contact us by phone, email or post. Our phone line is open 8:30am to 5:00pm Monday to Friday, excluding public holidays. We aim to reply to email enquiries by 5pm the next working day.

General enquiries

Queries about stamp and coin collecting, customer accounts, orders and shipping.

Email

collectables@nzpost.co.nz

Phone

Within New Zealand:
(06) 349 1234
0800 STAMPS (0800 782 677)

Outside of New Zealand:
+64 6 349 1234

Fax

Within and outside of New Zealand:
+64 6 345 7120

Postal address

Collectables and Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4541
New Zealand

Physical address

Collectables and Solutions Centre
5 Church Place
Whanganui 4500
New Zealand


Kid's Club

Queries about joining the Kid's Club.

Email

collectables@nzpost.co.nz

Phone

Within New Zealand:
(06) 349 1234
0800 STAMPS (0800 782 677)

Outside New Zealand:
+64 6 349 1234

Fax

Within and outside of New Zealand:
+64 6 345 7120

Postal address

Collectables and Solutions Centre
Private Bag 3001
Whanganui Mail Centre
Whanganui 4541
New Zealand

Physical address

Collectables and Solutions Centre
5 Church Place
Whanganui 4500
New Zealand